Directory Groomswear in Manukau, Auckland
Dorset Tailoring is a reputable quality suit manufacturer and have been manufacturing suits for more then 25 years. When you hire a suit from Dorset Suit Hire you are hiring straight from the middleman, therefore you pay less for a better quality suit.
Dorset Suit hire prides its self in providing superior quality suits. A key aspect of a suit is the fabric its made from. Dorset suits are made from a superior wool fabric. Compare Dorset’s suits, see and feel the difference. Not only do you get a better suit ,but because you are hiring straight from a manufacturer you pay less for a better quality suit. Why Pay more? Hire direct from the manufacturer
Dorset Tailoring has over 25 years experience in making tailored made suits. Our fabric is imported from Europe. Tailored made suits start at $450 for a black wool rich suit and $600 for a top of the line European fabric wool suit. Dorset Suit Hire Better Quality Better PricesProud member of The Wedding Associates
Sadly Dorset slowly got worse and worse until it was time to write a review.
It started with the timings which were not very well managed. We did manage to get our suit fittings completed and though we were onto a winner.
Collecting the suits was a challenge. The shirts were of a poor quality and we ended up purchasing our own from Three Wise Men (highly recommended). Checking the suits at home and the pocket squares were missing. The Dorset team were apologetic and offered to bring them out to us. The problem was that they were tatty off cuts of fabric that barley matched our ties.
On the day of the wedding one of the buttons came off the suit jacket which we found a way to put together an emergency stitch up about 20 mins before the ceremony. They survived the rest of the day.
I also purchased a different suit at the same time. Collecting this suit was yet another challenge. Having ordered two pairs of trousers only one was available for collection with the owner nowhere to be seen. Debating back and forth I finally received a second pair having gone back to the store twice, originally with the team trying to give me a pair that did not match the original suit.
The reason my review is 11 months after the event is that I am still chasing for my deposit to be refunded. I moved to Sydney after the wedding and had by best man return the suits with the intention that this would be refunded to my credit card. 7 requests later with almost no response (other than one that it is done though still without the money) I am left out of pocket.
My only advise is to find someone else to hire a suit from.
Wedding Date: August 23, 2014
Our adventure with dorset suit hire in Botany started in August last year when myself, my husband (then fiance’) and our groomsman went there to hire some suits for our wedding.
The salesman was very friendly and nice and we even decided to get a custom made 3 piece suit for my husband and upon leaving felt like we had it all sorted! Boy, were we in for a surprise.
In Novemeber we still had not heard a thing from dorset in regards to my husbands suit, so we called them up. Got told it was due in for a fitting in December. Ok, still heaps of time.
December rolled around and nothing so we called them again, got told Jan. Ok, still heaps of time. We waited.
In January we still heard nothing. We called and we got unhelpful staff saying they would call back but never did. We left messages. Overall we called them 6 times and not once did we get back anything about my husbands suit.
Three weeks before the wedding we showed up at the store quite grumpy. We were told my husbands phone number had been written down incorrectly (we had left this phone number on the voice messages) and that was why we hadn’t heard anything. We booked an appointment to try on the suit the following weekend.
Two weeks before the wedding and my husband went to try on the suit only they did not have it there! They measured him up, told him everything was fine and sent him on his way. We were told the hire suits for the groomsmen and my husbands suit would be ready the Thursday before the wedding.
The Thursday before the wedding we went to pick up all the suits. We had no problems with the hire suits… however…. my husbands suit was a different story.
They only had two pieces of it there, and the unhelpful shop assistant told him that was what he had ordered (it was not, we had ordered three piece with shirt and tie). The suit did not fit well at all. Jacket was too tight, pants were too long, waistcoat was completely missing!
They hemmed the pants for him there and gave him a hire waistcoat which was not the colour we wanted, also a hire shirt and tie. NOT happy but as we had a million other things to sort out that week he left to do the next thing on our list.
When he got home we pulled up the receipt and it did clearly state 3 piece suit with shirt and tie so we tried to call them… could not get hold of them.
So we called the factory in Hamilton, and this was where things got interesting.
So even though we ordered the suit in August, the factory did not get the request to make the suit until the Monday before the wedding and they only got the request for the two piece suit even though we had ordered the three piece. They apologised and told us they were going to make the waistcoat asap and send it to us before the wedding on Saturday and contact us again.
This was the last time we spoke on the phone to anyone from dorset suit hire.
We got through the wedding with my husbands poorly made suit, at this point we were tired and angry and we just wanted to get through the day. Our wedding day was perfect however, we just didn’t need all this added stress!
Afterwards we bought all the suits back to dorsets and demanded a refund. They have apologised to us and promised us a refund. Three weeks later we are still waiting for this refund. We are planning to visit them every weekend until we get our money back, and if not, we are taking this matter further.
Don’t use dorset suit hire to purchase a suit! We had the most horrible experience with them and I wouldn’t want anyone else to go through this.
Wedding Date: February 14, 2015
My Journey with Dorset started about 3 months before our wedding day, we made an appointment and the boys and I all went in to sort out the suits.
We trialed a few suits for rental but came to a decision on a set of suits that was for sale, we paid about the same price for them that you would pay for a set at hallensteins. We went through the process with the owner of the business, he had a great sales pitch and made the whole process very simple almost too simple, we left that day excited that we now each owned a suit instead of renting one and we got them for a good price.
2 weeks before the wedding we went in for a final suit fitting, we were told it would take about an hour, when we got there the owner measured our sizes again and sent us on our way, there was no suits to try on or anything and it was all over in 10mins.
The day before our wedding I turned up on the Friday to pick all the suits up which were packed and ready for us, I got 5mins down the road and thought maybe I’ll just check that everything was right and all there, to my horror it was far from right, we had bought charcoal suits only to find we were supplied with grey ones.
I took them straight back and told them to sort it out, owner was nowhere to be found on this day. Our suits happened to be out back but no alterations had been done, so the staff member who was on told me to come back at 5pm to pick them up.
After diverting that disaster we finally got the suits we had paid for and went about trying them on the night before to find that the alterations were very average only the pants were done and they had all different hems, which were not done correctly for dress pants according to my mother who was a seamstress for over 20 years, my mother had to even take mine up more as they were far too long, not only that but they had stuffed up my best man’s jacket which he was swimming in was supposed to be a 108 but he received a 128.
I called Dorset suit hire to tell them they needed to sort the jacket issue out on Saturday morning but never heard anything back, never received any apology or anything.
For anyone thinking of buying/hiring form Dorset I would say look around get a second opinion or just go to Frank Casey I’ve never had a problem with them.
In hindsight if it seems to good to be true, it probably is. and just because the owner might be able to talk the talk doesn’t always mean he can walk the walk.
So do yourself a favor look elsewhere and pay a little bit more to not not go through what I had to go through the day before my wedding.
Wedding Date: October 4, 2014
When Victor saw the groom he summed up what sort of suit would suit for the groom because Victor knew what I (bride) will be wearing for the wedding he provided the best match for my dress and the best for the groom.
Victor took into consideration the dress, skin color, venue, weather to get a perfect match.
We didn’t have to even think about other suit and the experience we had at this place was fun and enjoyable.
We thank again for what you have provided for us.
Wedding Date: April 26, 2014
hi I like to thank dorset for supplying the suits for my brother wedding the suits are amazing good value and service the girls at the shop are very helpful and easy going to deal with ...we will recommend you to all our friends and family .
Thank you again and you will see me for my wedding for sure .
Wedding Date: February 22, 2014
Hi big thank you to Dorset at Auckland they done great job for helping us to get the look we want even they opened after working hours for us .
Thanks again you guys rock
Wedding Date: March 9, 2014
I would highly recommend everyone avoid Dorset at all costs!
The salesman was super helpful and everything until he got our money, then it was all downhill. They double booked us for a suit fitting with all our groomsmen and wouldn’t admit their mistake despite us being down on the sheet of paper and when I called the salesman to re-book and complain he got all defensive and wouldn’t admit fault. We had purchased my husbands suit, every time we went in for groomsmens fitting we asked about it and it wasn’t there, yet one day a month before the wedding the salesman turns around claiming he called us only 1 week after we first came in to say it was ready and we never returned his message, so apparently it had been there for 4 months waiting for us, but it wasn’t there all those times we asked about it!! And he pulled the suit off the store floor for him saying it was his, surely if that was the case it wouldn’t have been on the store floor for all to see/try on…
The grooms suit hadn’t been altered so had to be altered before the wedding, we didn’t get it back till the day before the wedding along with the hired suits. Turns out no alterations had been done to the grooms suit and it was badly fitting, we had to do temporary alterations ourselves to get through the wedding.
We took it back after the wedding and stated the issues, the salesman said he would get these repaired, it was sent away for 4 weeks, we went to pick up and nothing had been done at all, both issues were still the same, so not sure why it took 4 weeks to do nothing, plus during the 4 weeks we tried numerous times to call the salesman about the progress and left 2 messages and he never returned those calls. Unfortunately when we picked up the grooms suit the salesman we were dealing with was not there to be held accountable.
I really wish we had never wasted our time or money on him and his rubbish service!
We now still have an expensive suit that is wrongly fitting for my husband and given the store failed twice to do the alterations we will have to go pay for alterations elsewhere.
Definitely not happy customers here.
Wedding Date: January 4, 2014
We used Dorset for the suit hire at our wedding. We used the Auckland branch and they were fantastic. The manager who was also our fitter went above and beyond to sort everything out as quickly and as easily as possible. He was super friendly and knew his stuff!
We were so happy with the suits - they looked amazing and fitted perfectly. They even altered my husbands jacket for his long arms! Nothing was a problem, even when we got delayed coming home from our honeymoon and were four days late returning the grooms suit - they were very understanding and couldn’t of been nicer.
Use Dorset Suit Hire - you won’t regret it. They are wonderful!
Wedding Date: February 9, 2013
Dorset Suit Hire were amazing to deal with, from discussing our hire options at the first visit to the return of the suits. The suits themselves were like they were made to measure and they certainly looked fantastic. Hire prices were really reasonable and for the quality of suit, I would actually go as far to say I got a bargain! You will not be disappointed in getting your suit hire from these guys.
Wedding Date: April 14, 2012
thank you for great suits the boys looked amazing , very happy with service ..keep it up guys special thanks to Victor for the late night appoitments as well
Wedding Date: April 19, 2013
The Boston suits we hired from Dorset were fantastic. They looked very sharp, and despite the hot weather for our wedding I did not sweat up a storm as I thought I would.
The service at the Dorset store (Hamilton) was excellent, as was the price. Everything went like clockwork. We wanted coral ties for the groomsmen to go with the colour of the bridemaids dresses that had been made - no problem, we gave Dorset the material and they made a couple of ties for us.
I would highly recommend hiring a suit from Dorset.
Wedding Date: January 12, 2013
Hi we had wedding booked with Dorset Auckland i like to thank them for the great work and effort they put in our wedding , suits are great .
thank you .
Wedding Date: 12/02/2013
We hired suits for a wedding in Jan 2013 & Dorset offered to alter the suits to fit the boys perfectly. When we arrived the day prior to the wedding, the black suits had been packed as grey suits and the grooms suit was far too big (even though they had fitted him on several occasions). We said this was a terrible fit and they were not interested & said there was nothing they could do as it was so close to the wedding (the day before). We had made the 1 hour drive to Dorset 4 times prior to picking up the suits for fittings to ensure they would be perfect but they had not made any attempt to alter them… One of the shop workers tried to be helpful but the manager was not interested. We then ended up at Looksmart Alterations the afternoon before our wedding to get them sorted… Unfortunately it was unneeded stress so close to our wedding
Wedding Date: January 26, 2013
like to thank dorset for all the help and service we have recived great prices and great suits , thanks guys.
Wedding Date: 11/11/12
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